About This Policy: By using jiliveo.ws, you automatically consent to this privacy policy. This policy is written in plain language so every member can stay informed about their own data.
Jiliveo (jiliveo.ws) is a Bangladesh-based online betting and gaming platform. When you use our services, you share certain information with us. This Privacy Policy explains how we handle that information.
We believe every user has the right to control their own data. jiliveo retains only the minimum information necessary to deliver services and ensure security. Our commitment is to full transparency.
This policy is developed in accordance with Bangladesh's existing digital data protection regulations and international standards. We have also taken into account the principles of the European GDPR, as it represents the world's most rigorous data protection framework.
Jiliveo collects two types of information — what you provide directly, and what is generated automatically when you use our services.
| Data Type |
What We Collect |
Reason |
| Identity information |
Name, date of birth, national ID number |
Age verification & KYC |
| Contact Information |
Mobile number, email address |
Account Security & Notifications |
| Financial information |
Payment method number (partial), transaction history |
Payment Processing & Fraud Prevention |
| Technical Information |
IP address, device information, browser type |
Security & service improvement |
| Gaming Information |
Bet history, game logs, session duration |
Responsible Gaming Monitoring |
We do not store your full card number or complete bank account details. All payment information is kept encrypted at the highest security standard.
Jiliveo uses collected data solely for the purposes it was gathered for. Monetizing your information is never our intention.
- Account management: To create, manage, and keep your account secure.
- Service Delivery: To keep betting, gaming, and payment services running smoothly.
- Security Assurance: To prevent fraud, money laundering, and unauthorized access.
- Age Verification: To ensure that only individuals aged 18+ are using the platform.
- Responsible Gaming: To analyze play patterns and detect problematic behavior.
- Legal compliance: To comply with applicable laws and regulations.
- Service Improvement: Data analytics to improve your experience.
- Contact: To send important updates, security alerts, and (where permitted) promotional offers.
Jiliveo shares your information with third parties Does not sell. However, in limited circumstances required to operate our services, certain data may be shared with specific parties.
- Payment Providers: Payment gateways such as bKash and Nagad receive only the data required to complete transactions.
- Technology Providers: Cloud hosting and security service providers use your data solely for the purpose of delivering their services.
- Legal Authorities: Information may be disclosed pursuant to a valid court order or government directive.
- Anti-fraud organizations: Information may be disclosed to regulatory authorities in cases of suspected money laundering or fraud.
Rest assured: The parties listed above may not use your information for their own marketing or any other purposes. jiliveo maintains strict data processing agreements with each service provider.
Jiliveo uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
- Essential cookies: Required for login sessions and security — the site cannot function without these.
- Functional Cookies: To remember your preferences (language, theme).
- Analytics cookies: Collects usage statistics to improve services.
- Marketing cookies: To show you relevant promotions, only with your consent.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
Jiliveo follows industry-leading standards to protect your information.
- All data transmissions are encrypted using the TLS 1.3 protocol.
- Data stored in our databases is protected with AES-256 encryption.
- Passwords are never stored directly — bcrypt hashing is used.
- Regular security audits and penetration testing are conducted.
- Data centers are ISO 27001 certified.
- Staff access to data is restricted on a need-to-know basis.
In the event of a security breach, jiliveo will notify affected members within 72 hours and take prompt remedial action.
Jiliveo does not retain data for longer than necessary.
| Data Type | Retention Period | Reason |
|---|
| Account Information | For as long as your account remains active | Service Delivery |
| Transaction history | 5 Years | Legal Obligations |
| Gaming Logs | 3 Years | Dispute Resolution |
| KYC documents | 5 Years | Regulatory Requirements |
| Login log | 1 year | Security Monitoring |
| Marketing Data | Until Opt-Out | Promotional Communications |
As a jiliveo member, you have the following rights, and exercising them is completely free of charge.
1
Right to Know
You can find out exactly what information we hold about you.
2
Right to Rectification
You may request corrections to any inaccurate information.
3
Right to deletion
Request deletion of your data under applicable conditions.
4
Right to portability
Download your data in a machine-readable format.
5
Right to Restrict Processing
You may restrict the use of your data for specific purposes.
6
Right to Object
You may object to the use of your data for marketing or profiling.
To exercise these rights privacy@jiliveo.ws Email us at the address provided. We will respond within 30 days.
Jiliveo strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect any information from minors.
- Age verification is carried out at the time of registration.
- Any account identified as belonging to a minor is closed immediately.
- Any information collected from a minor will be permanently deleted.
If you believe a minor is using jiliveo, please notify us immediately.
Jiliveo may update this Privacy Policy as needed. For significant changes, we will:
- We will send notifications to your registered email address.
- We will display a prominent notice on the website.
- We will update the date of change and version number accordingly.
- Except for urgent changes, 7 days' notice will be provided in advance.
For any privacy-related questions or concerns, please contact our Data Protection team:
- Email: privacy@jiliveo.ws
- General Support: support@jiliveo.ws
- Live Chat: 24/7 via the support button on the site
- Response Time: Typically 24–48 hours; up to 30 days for data requests
When submitting a data request, please include your account email or mobile number so we can verify your identity promptly.